Toshiba and… skincare? While it may seem unexpected for a company that offers solutions in energy, infrastructure, and B2B, Toshiba’s collaboration with FANCL represents part of the company’s push towards business model DX, digital transformation. FANCL a Japanese company known for its additive-free skincare products, wanted to improve its customer consultation capabilities. Toshiba’s role in the project to do this was, of course, technological—specifically, the implementation of AI technology i…
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